Testimonials

(Managing Director, European Blue Chip Multinational)

"I’ve enjoyed the relationship that we have formed. The ease of access to Essandelle and the quality of output was highly professional and delivered in a very timely manner, meeting my (admittedly!) high expectations. Laura’s experience was evident from the beginning and really helped to ensure a quick start to the assignment, with relatively few gaps in knowledge. Once acronyms, names and rôles were explained and understood, the service was seamless!
I will certainly consider using Essandelle in the future – and, in fact, have already done so for long-term cover in another area."

(HR Director, UK Restaurant Chain)

I required high quality value added support during a sensitive and confidential issue requiring a number of interviews to take statements in regard to an internal investigation of a serious nature.

The level of service provided was excellent and met fully my needs during that time.

I would use Essandelle again without hesitation and would be happy to provide a recommendation to any potential client upon request.

(Consultant, Financial Sector)

"With leaving PwC, after 16 years, and setting up on my own; knowing that I have to produce reports for “blue chip” clients, sometimes to very tight deadlines, one of my biggest concerns was whether I could find excellent PA support to help me.
I am pleased to say Laura has been excellent, and exceeded my expectations, as she has been better than any of my previous secretaries over my 25 year professional career."

(Divisional Head - Telecommunications Industry)

"I thought it may be useful for your personal records if I wrote to you formally recognising what I saw as your contribution to the Resource Management Conference. For the sake of clarity I have bullet pointed the key skills I saw displayed."

ORGANISATIONAL SKILLS: A clear focus on priorities, ability to manage a variety of tasks at once, work delivered at expected timescales, plans to deliver expected outcome.

LEADERSHIP: Demanding of suppliers, directive when required, good listening skills, brings clarity to debate, decisive and action orientated.

IMAGINATION: Preparation of excellent support material, good use of graphics, understood customer experience and delivered, produced touches which made a difference, put customer first.

OVERALL: It is very clear to me that without Laura’s contribution the Resource Management Conference would not have been the success it was. She made a real difference to the outcome and in particular her organisational skills are, in my view, something special."

(Senior Manager, Telecommunications Sector)

"Laura has provided me with secretarial and administrative support for some time. I can honestly say that I have never had better support. She has provided me with quality and quantity to demanding timescales, managed high volumes whilst demonstrating good customer contact skills and goes the extra mile as a matter of course. Once she knew and understood my rôle she proactively managed my diary and email and dealt with the routine to enable me to focus on important issues. I am happy to recommend her services to anyone who needs positive ‘back office’ support for their business."

(Nail Technician and Beauty Salon)

"Laura has been immensely supportive to me as a new start up. Her guidance and encouragement have supported me in achieving high standards and success in my own business. She has also created superb brochures and fliers as well as designing my business cards and letterhead. Thank you Laura for all your help, I look forward to our continued business relationship for many years to come."

The clients' identities have been withheld to preserve confidentiality. If you wish to speak to a client direct to establish authenticity of their testimonial, please contact Laura Swetman who will provide the appropriate contact information.